We recently purchased a home from you in “River’s Edge”, in Orting. We knew that Premier Communities had a great reputation for building quality houses with great floor plans and affordable prices. When we began looking for houses we made a “wish list” for what we would like in a new house. Once we started looking at Premier construction- we quickly found exactly what we had been looking for in a house.
What we didn’t realize was how awesome the customer service would be. We have been very grateful and awed at how much Premier cares for their customers. Each person we have dealt with from Premier has gone out of their way to serve us. The on-site Realtors for the development- Steve and Ty, were inviting, helpful and informative. They made our home buying process smooth, exciting and easy. The building superintendent-Justin- was very thorough and personable. He made sure things were taken care of in a timely manner prior to our closing. And the house walk through representative-Tom-was very helpful and gave us some valuable tips to insure that certain things maintained their “freshness”. All of these people have been approachable and easy to talk to. Like a friend, we’re on a first name basis with them.
The follow-through of the customer service after we purchased our house- has been incredible! It’s one thing to care for a customer in the buying process- but to care for the customer after they purchase a house and address any questions and concerns and to follow-up quickly without a hassle- has been something to rave about! As a matter of fact- that’s all we’ve been doing since we have moved into our Premier house- we’ve ranted and raved about all of you. You could call us your “talking billboards”! The house sold us- the customer service keeps on selling us!
Thank you so much for all that you have done for us and for making our home buying and owning experience something that has brought such joy to our family and friends. We know buying from Premier was the best choice we could have made!
Jay, Vicki, Hannah and Grace